Customer Success Advocate

Company: VirtualVocations
Location: Jersey City
Posted on: October 26, 2024

Job Description:

A company is looking for a Customer Success Advocate to provide exceptional service and support to customers in a remote setting.

Key Responsibilities

Answer inbound sales and service calls, consulting customers on their contact lens purchases
Maintain high performance metrics including revenue per call and quality of service
Proactively communicate with team members and managers in a virtual work environment

Required Qualifications

High school diploma or equivalent experience
2-3 years minimum customer service experience
Reliable internet connection with specified speeds
A private, dedicated workplace free from interruptions
Ability to work scheduled shifts consistently and punctually

Keywords: VirtualVocations, East Brunswick , Customer Success Advocate, Other , Jersey City, New Jersey

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